Questions, answered plainly.
What it costs, who can see what, what it’s good at and what it isn’t. If something isn’t here, email hello@worksparks.com and a person will reply.
- Pricing and plans
How much does it cost?
What's included in the free trial?
What happens when my trial ends?
Can I cancel anytime?
What if I pay annually and change my mind?
Monthly or annual — which should I choose?
Do prices include GST?
How do I pay?
- Using Worksparks
What is Worksparks?
Do I have to be a manager to use it?
How is this different from ChatGPT?
What does a session actually look like?
Can I use it on my phone?
Is it a replacement for a coach or a therapist?
What is it not good for?
Worksparks helps you think through workplace situations and find the words. It isn’t a legal service, an HR process, or a clinical one.
If something involves bullying, harassment, discrimination, threats, a safety risk, suspected unlawful conduct, or a formal disciplinary process, please talk to a person as well — your union, your HR team, a lawyer or your employee assistance program. Worksparks can help you get clear on what happened and how to raise it. It can’t investigate or act for you.
How do I give feedback or report a problem?
Email hello@worksparks.com or use the feedback option in the app. We reply within two business days, and feedback genuinely shapes what gets built next.
- Privacy
Can my employer see what I write?
No-one can read what you write — not your manager, not HR, not us.
On Team and Organisation plans, an administrator can see who holds a seat, whether each person is active, and how much the group as a whole is using Worksparks. That group reporting only appears once there are at least five people, so individual patterns can’t be worked backwards from it. They never see the content of anything you write.
If your employer paid for your seat, they’ve bought your access. They haven’t bought visibility of what you discuss.
How is my data stored and protected?
Do you share my data with anyone?
What shouldn't I type in?
Can I delete my data?
Yes, at any time. Email hello@worksparks.com or use the delete option in your account. After you cancel we keep your content for 30 days so you can export it or come back, then delete or de-identify it.
Which privacy laws do you comply with?
- For organisations
What does it cost for an organisation?
When does Team open?
What will we be able to see as an administrator?
The list of people holding seats, whether each person is active, and aggregate usage across the group — available once there are at least five people, so individual patterns can’t be inferred.
You will never see the content of anyone’s conversations, reflections or notes. That isn’t a setting; it’s how the product is built. It’s also the reason it works: people are only honest in a space they trust.
Will we be able to see what people are struggling with?
Can we run a pilot first?
How long does it take to deploy?
How is this different from our EAP?
How does it fit with our existing leadership programs?
Can we add seats later?
- About us
Who built Worksparks?
Is Worksparks part of LeadershipHQ?
Yes. Worksparks is built and operated by LeadershipHQ, Sonia’s consultancy.
Worth being straight about what that does and doesn’t mean: LeadershipHQ sells leadership programs to employers, and Worksparks promises you that your employer can’t see what you write. Both are true. LeadershipHQ can’t read your conversations either, and there’s no version of that arrangement available for purchase, to any client, at any price.
Is it an Australian company?
I'm a journalist or podcast host. How do I reach Sonia?
Email hello@worksparks.com and we’ll come back within 48 hours.
If you need help sooner than we can give it
Worksparks isn’t a crisis service. If you’re struggling personally, Lifeline is on 13 11 14 and Beyond Blue on 1300 22 4636. If someone is in immediate danger, call 000.